In my previous post I wrote about how TenantMagic stands above its competitors by providing superior tenant screening customer service. Here is a link to a Forbes article http://bit.ly/2sTWAD1 that supports our strategy, that customer service is a great differentiator. In this post I will give you a recent example. TenantMagic’s tenant screening customer […]
Category Archives: Good Stories
Successfully Dealing With a Late-paying Tenant Without an Eviction
I was speaking with a landlord recently about getting good tenants and what to do with late-paying tenants while avoiding the eviction process. Jack has been in the business for close to 20 years and has a couple of dozen properties. He explained his very effective method to deal with late paying tenants. After conducting […]
Are your customers satisfied or totally irritated with your customer service? – The need for speed.
TenantMagic makes the rental application and background screening process quick and easy for agents/landlords, as well as applicants by using technology. As we all know, things can go wrong with even the best designed programs. It is important that rental applications are processed quickly, as any delay can result in an applicant losing out on […]