In previous posts I mentioned that I spend a fair amount of time taking calls from new landlords. They want to know about the TenantMagic program and to discuss others issues they are facing. Renting rooms in private homes has been a trending topic. Trends in room rentals It appears that renting out rooms in […]
Tag Archives: credit reports
You need more than a credit report to screen rental applicants
Don’t focus on credit reports alone Too many landlords are fixated on credit scores and credit reports when considering rental applicants. Landlords often call TenantMagic and will ask me what is the minimum credit score they should use to accept and applicant? That is not the right question. Credit reports only provide a small portion […]
Our secret to good customer service? We answer the phone!
One Sunday morning I got a call from a landlord that was interested in finding out more about TenantMagic. Toward the end of our conversation she asked “Why should I use TenantMagic? There are so many companies like yours out there. ” I simply replied “We answer the phone on Sunday morning.” That landlord is […]