Don’t focus on credit reports alone Too many landlords are fixated on credit scores and credit reports when considering rental applicants. Landlords often call TenantMagic and will ask me what is the minimum credit score they should use to accept and applicant? That is not the right question. Credit reports only provide a small portion […]
Tag Archives: Tenant screening
Our secret to good customer service? We answer the phone!
One Sunday morning I got a call from a landlord that was interested in finding out more about TenantMagic. Toward the end of our conversation she asked “Why should I use TenantMagic? There are so many companies like yours out there. ” I simply replied “We answer the phone on Sunday morning.” That landlord is […]
The Risks With Using Paper Rental Applications
I recently received a call from a condo association manager that was referred to me. She was concerned about their paper rental applications. They have been using paper applications for over 40 years and had them all stored in their offices. Legal names, dates of birth and social security numbers were written in each of […]